in the fur
Description
Your house is covered in pet hair and you don't know what to do anymore — Truvantage S1 removes it in seconds, not hours. It also helps remove loose hair and both large and small knots.
Does your pet have tangled, matted hair that hurts when you try to remove it? Truvantage S1 gently detangles it without pulling or tears.
Every brushing session shouldn't turn into a fight. With Truvantage S1, your pet can enjoy brushing instead of fearing it.
Tired of using several brushes to get the result you want? Truvantage S1 brings it all together in one tool and self-cleans with one click.
Stop buying another brush just to finish the job. Truvantage S1 smooths the outer coat and leaves a clean, cared-for finish without extra tools.
Shipping And Delivery Time
Stage 1 — Preparation | 1–2 business days
Your order will be carefully prepared, reviewed, packaged, and shipped.
Stage 2 — Shipping & Transit | 2–5 business days
Your package will be in transit, moving through the distribution network and making its way toward its destination.
Stage 3 — Delivery | 5–9 business days
Your package will be in the final delivery stage and will be delivered to the address provided at checkout.
Destinations: We currently ship to the United States, Canada, the United Kingdom, Ireland, Australia, and New Zealand.
Tracking: Once your order has been shipped, you will receive a tracking number so you can follow your package throughout its journey.
Shipping Origin: Depending on product availability, your order may be shipped from our facilities in Japan or China.
Possible Delays: Delivery times are estimates and may occasionally vary due to customs, weather conditions, high demand, or other circumstances beyond our control.
Important: Please make sure to provide a complete and accurate delivery address when placing your order to help avoid delays or delivery issues.
90-Day Warranty
At TruvantagePet, we stand behind the quality of our products and want you to shop with complete confidence. That’s why every purchase is backed by our 90-Day Warranty.
What Does the Warranty Cover?
Our warranty covers any issue related to your order or product, including:
- Product damaged during shipping.
- Defective product or product that does not work properly.
- Incorrect product or an item different from what was ordered.
- Missing items from your order.
- Product that develops an issue during normal use.
- Order that was not received.
What Is Not Covered?
The only situation that is not covered is when the product arrives correctly, is in perfect condition, and works as intended, but the customer simply changes their mind, no longer wants it, or decides they do not like it.
How to Submit a Warranty Claim
If you experience any issue with your order, simply contact our customer support team and provide:
- Your order number.
- A brief description of the issue.
- Clear photos of the product.
- A video, if necessary to demonstrate the problem.
Our team will review your request and respond instantly.
Our Solution
When applicable, we will provide an appropriate solution, which may include a replacement or refund.
At TruvantagePet, our commitment is to provide quality products and an experience you can shop with confidence.
Need Help?
If you experience any issue with your order or need to make a warranty claim, our support team is here to help.
24/7 Customer Support
Shopping with confidence starts with knowing someone always has your back. At TruvantagePet, our support team is here for you 24 hours a day, 7 days a week, including weekends and holidays, so you can relax and enjoy every step of your experience, from the moment you place your order to the day your pet enjoys their first grooming session.
You're In Good Hands
From your very first question to long after your package arrives, we're with you. No question is too small, and no concern is ever ignored. We know your pet is part of your family, and we treat every order with the same care.
We're Here To Help With
- Order status and tracking updates.
- Shipping and delivery questions.
- How to use, clean, and care for your Truvantage S1.
- Grooming tips for your pet's coat type.
- Address corrections before your order ships.
- Warranty claims, replacements, and refunds.
- Anything else you need, big or small.
Peace Of Mind From Day One
Every order is backed by our 90-Day Warranty and a team that genuinely cares about your experience. If something isn't right, we'll listen, we'll take responsibility, and we'll work with you to make it right.
Simple & Stress-Free
Just send us a message through our contact page with your order number and a few details. We respond instantly, so there are no complicated steps, no confusion, and no waiting around wondering what happens next. We'll guide you through everything.
Friendly. Respectful. Always.
Our team is dedicated to making you feel heard, valued, and confident. Your happiness, and your pet's, is what drives everything we do.
Our Promise To You
When you shop with TruvantagePet, you're not just buying a product. You're joining a family that stands behind you every single day.
Manufacturing
Where It's Made:
At TruvantagePet, we manufacture in our own certified facilities across Japan and China, where every batch undergoes strict quality control throughout the entire manufacturing process.
Production Standards:
We produce more than 20,000 units each month while maintaining consistent standards of quality and construction.
Veterinary Collaboration:
We work closely with veterinarians throughout the development and manufacturing process to ensure every detail is carefully considered, from bristle safety to the product's comfort and durability.
Materials:
We use premium PC/ABS, 316L stainless steel, reinforced nylon, anodized aluminum, high-quality POM, and premium TPE/silicone, with each material selected according to the function of its component to provide strength, precision, and durability.
Performance Testing:
Before leaving our facilities, every unit is individually inspected and tested to ensure the brush performs all of its intended functions as promised — gently detangling fur, removing loose hair, lifting dead undercoat, loosening small knots, smoothing the outer coat, helping reduce hair buildup, providing gentle skin stimulation, and releasing collected hair through its self-cleaning mechanism.
Realistic Grooming Models:
Our quality-control process uses realistic grooming models designed to simulate the shape, texture, and resistance of real pet coats, allowing us to evaluate the brush accurately and consistently.
Final Inspection:
Every unit is individually inspected before shipment, ensuring that each brush meets our manufacturing specifications.
What our customers experience
THAT "HARMLESS" TANGLE IS HURTING YOUR PET RIGHT NOW
What looks like a little knot is actually pulling on sensitive skin 24/7. Vets see it every day — and most cases were 100% preventable.
Loved by Pet Parents
Based on reviews from the last 90 days
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