Privacy policy
Privacy Policy
Last updated: September 21, 2026
TruVantage Pet ("we," "us," or "our") operates this website and provides the products and services available through it (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect the following categories of information, depending on how you interact with our Services:
Contact details (name, address, phone number, email)
Payment and transaction information
Account information (username, preferences)
Order history and browsing activity
Device and usage information (IP address, browser type)
Communications you send us (e.g., support inquiries)
How We Collect This Information
Directly from you, when you create an account, place an order, or contact us
Automatically, through cookies and similar technologies as you browse our site
From service providers who support our operations (payment processing, shipping, analytics)
How We Use Your Information
To process and fulfill your orders
To provide customer support
To send order updates and, where permitted, marketing communications
To improve and personalize your shopping experience
To detect and prevent fraud
To comply with legal obligations
How We Share Your Information
We may share your information with:
Service providers who help us operate our business (payment processors, shipping carriers, IT and analytics providers)
Marketing partners, to deliver relevant advertising
Legal or regulatory authorities, when required by law
A successor entity, in the event of a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their own independent marketing purposes.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your state of residence, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of targeted advertising or the sale/sharing of your information
Request a copy of your information in a portable format
To exercise any of these rights, contact us using the information below.
Children's Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
storesupporthq2@gmail.com